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PRIVACY POLICY
Last Modified Date: 4th June 2020
As we update, improve and expand Qureka, this policy may change, so please refer to it periodically. By accessing the Qureka app/ website, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer. Qureka (Our mobile application, currently on Android – Google Play & Our website), is owned and operated by CoolBoots Media Pvt Ltd. Qureka offers its end users interesting daily quiz (the number of quizzes that we run daily may vary), the winner of these quiz get money in their Qureka app or website account which can in turn can be converted to PayTM cash. This Privacy Policy applies to information collected through the services, as well as other information provided to us online or offline by End Users, Advertisers and other customers or users of our mobile application; however, it does not apply to information collected from our employees, contractors or vendors.
Please note that usage of our app/website is limited to users within India only.
Only users with valid & active Indian mobile number should download and install our app/use our services on our website. As registration on the app/website requires the same.
You should not use our app/website services outside India
Do not access or use our Services (Qureka android app or Qureka website ) by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, use a virtual. Private network (VPN) to access Qureka Services).
As part of our efforts to provide you better access and control over the information which we collect and process about you, we require you to download and use the latest version of the App (app version 1.0.18 or above).
If you continue to use an older version of the App, we would not be responsible or liable for collection, storage and processing of your information. You are required to update to the most current version of the App.
To avail services on Qureka, you are required to provide following information for the registration/ login process.
(a) Name
(b) Mobile Number: We verify and validate the mobile number provided by you.
(i) Mobile number is also used in assisting you in case of any account related queries raised by you.
(ii) Mobile number is also used to communicate account related activities and custom offers occasionally.
(c) Email address: Your email address is used to communicate service alerts (your activity on Qureka & Service related communication). We do not require your email address in case you signup/login using our website.
(i) We verify your email address through 3rd party services to detect fraud/ unauthorized usage of Qureka.
(ii) We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.
All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the Qureka and for developing new services.
In case you choose to decline to submit your mobile number & email address information on the app during registration, we will not be able to provide services on the app to you. We will make reasonable efforts to notify you of the same at the time of opening your account. However, you can use Qureka website services without submitting your email address
(This information is only captured from your device after you grant permission to Qureka Android app or when you start using our website.)
We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or unauthorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone). How we use this information: We primarily use this information to detect fraud & unauthorized usage of Qureka services. Your device level information is also used in tracking your activity within the Qureka app.
We primarily use this information to detect fraud & unauthorized usage of Qureka services. Your device level information is also used in tracking your activity within the Qureka app. This is not applicable to users who access our services from Qureka website.
When you use our services or view content provided by Qureka, we automatically collect and store certain information in server logs. This includes:
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a. details of how you used our service
b. reading SMS Messages for the purpose of OTP verification & to provide relevant offers based upon your interest
c. internet protocol address.
d. device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
e. cookies that may uniquely identify your browser or your Qureka Account.
We read SMS messages & routing information only for mobile number verification purposes during registration/ signup on Qureka. We do not read messages sent by any service other than Qureka itself. And we may also read promotional or transactional SMS to provide you with relevant offers. We will never read peer to peer or personal SMS’s.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on Qureka.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on Qureka.
When you use Qureka services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Qureka with information on nearby devices, Wi-Fi access points and cell towers. This is not applicable to users who access our services from Qureka website.
We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customized offers within the app, website and emails.
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to Qureka when you install or uninstall that service. This is not applicable to users who access our services from Qureka website.
Operating system type & version helps us in providing best experience of Qureka for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and Qureka and thus giving you best experience and performance within the app.
We may collect and store information locally on your device using mechanisms such as application data, caches. This is not applicable to users who access our services from Qureka website.
This information is used to:
(a) maintain your login session on Qureka
(b) this information may also be used from time-to- time to sync with Qureka servers and update services that we provide to you within the app on your next usage.
We and our partners use various technologies to collect and store information when you visit a Qureka service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Qureka features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic. services or Qureka features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.
We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you best experience within Qureka.
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We do not share your personal information with companies, organizations and individuals outside of Qureka & its partner companies unless one of the following circumstances applies:
We will share device level information with companies, organizations or individuals outside of Qureka when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside Qureka.
We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
We will share personal information with companies, organizations or individuals outside of Qureka & its partner companies due to various legal reasons.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages. We will only share your personal information with other companies or individuals outside of Qureka & its partner companies in the following circumstances:
(a) As necessary to process your transactions and to maintain your account.
(b) To facilitate our service/ provide service on our behalf
(c) To assist us in analyzing how you used our service
Qureka app for Android requires following permissions to perform normally on your device
1. Device & app history - Retrieve apps that are currently running on your device
2.Identity - Get details about different device identifiers for your device
3.Contacts - Find & read email accounts currently associated on your phone. For the purpose of email sign up. You may also use our contact sync feature to invite your contacts to try Qureka.
4.Location - Get location of your device and associate it with your Qureka account so as to improve delivered services get better business lead lead
5.SMS - Only to To read and verify OTP SMS for Qureka signup & registration process, and providing relevant offers
6.Phone Status - Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
7.Photos/Media/Files & Storage Access - We only read and access various files stored by Qureka app on your device to keep the performance optimized.
8.Wi-Fi connection information - We read the status of Wi-Fi connection on your device to notify you about the same and also intimate you to use Qureka at that time so as to save on your data costs
9.Other Permissions such as: Receive data from Internet, full network access, prevent device from sleeping, reorder running apps, view network connections, read Google service configuration, control vibration, run at start-up, modify system settings -- - We use these services to give our users best possible experience on Qureka and improve our services from time to time.
10.Usage access permission, to track mobile data usages & provide rewards & refunds accordingly
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The GDPR takes effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.Please note that usage of Qureka app & web is limited to users within India only. Only users with valid & active Indian mobile number should download and install this app and use the services on web. Registration on Qureka requires you to have an Indian mobile number (starting with +91), and you can not register with a mobile number that does not belong to India. You should not use our services outside India. Do not access or use our Services by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, using a virtual private network (VPN) to access services offered by Qureka).
As part of our efforts to provide you better access and control over the information which we collect and process about you, we require you to download and use the latest version of the App (app version 1.0.18 or above).
If you continue to use an older version of the App, we would not be responsible or liable for collection, storage and processing of your information. You are required to update to the most current version of the App.
In the event you have any grievance relating to the processing of information provided by you, you may contact us at support@goqureka.com or write to us at the following address:
C/o CoolBoots Media Private Limited
402 C, Centrum Plaza, Sector 53, Golf Course Road, Opposite Suncity, Gurgaon – 122002 (HR)Call - 01244663531
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